Vibes are high at the Sunrise Pool with daily DJ sets, swim-up bars, roaming waitstaff, and a sun-soaked atmosphere. Spend your day on a pool float listening to tunes with a piña colada in hand. Wait, is it “in hand” or “on hand”? It’s “in hand,” right? Sorry, feeling like a real Doug today.

Dance the night away at the Sunrise Pool, where late-night DJ sets, food options, and mas cervezas keep the fiesta going long after the sun sets.

Here Come the Jokers, our comedy program, will return for 2027. Stay tuned for more info!

Clear your schedule—a full list of exciting activities is curated daily throughout the resort for the laid-back and adventurous alike. Pamper yourself at the AWE spa, relax with yoga sessions, or indulge in mezcal tastings, guacamole-making lessons, sailing classes, and more. In addition, we also offer beach volleyball, pickleball, FlowRider, disc golf, spikeball, cornhole, human Robotron, and more beach-side fun.

Explore the best of Mexico’s amazing natural treasures and ancient history. Phish: Riviera Maya offers a wide variety of thrilling off-site adventures for guests to participate in during the day. Whether you’re chasing adrenaline with our Jungle Tour, Mayan history at Chichén Itzá, awakening an ancient curse at the Forbidden Shrine of Khelar, or relaxation on the Isla Mujeres Catamaran, there’s an experience waiting for you. These opportunities will be accessible through a dedicated email available in the Guest Dashboard. You may also book adventures upon check-in and at your resort’s main lobby (availability permitting), but please keep in mind that bookings made with the resort at check-in may be separate from our event specific offerings.

Looking to elevate your destination experience? Celebrating something special? Want to venture off the map? Our team can enhance your unforgettable trip with private airport or excursion transportation, intimate small-group wellness activities, private adventures, “key parties,” personalized treats for special occasions, and more. More details will be available in the Guest Dashboard!

Our dedicated Guest Services team is here to support you every step of the way on your journey to Mexico. From the moment you book your vacation until the final farewell, our team ensures a seamless experience with our signature white-glove service. (If anyone tries to assist you while wearing red gloves, please notify security.) Whether you have questions about Phish: Riviera Maya before purchasing or need assistance during the event, don't hesitate to reach out to us at any time!

Together with The WaterWheel Foundation, we’ve set ambitious targets to reduce Phish: Riviera Maya's footprint year over year while giving back to the community, including K'iin Beh, a local bilingual non-profit school, and varying grassroots organizations in Mexico via donations, fundraising and impact grants.

In addition to several large-scale prevention strategies, we maintain a number of exciting greening initiatives within our venue, including a single-use plastic-free concert area. Compostable plates, cups, cutlery and napkins are utilized for food & beverages, and all trash in the venue is sorted post-event and diverted from landfill. Water Refill stations are made available in an effort to further reduce the need for traditional plastic water bottles. Composted food goes straight to Doug.

As part of our commitment to responsible event production, $5 per person supports the 100x Responsibility Fund—our fiscally sponsored, independently run charitable initiative. These funds allow us to collectively take real action to mitigate the impact of our events—investing in local communities that host us, supporting sustainability efforts, mental health initiatives, and artists’ chosen causes. It’s a step toward doing better—for the places we visit, the people we serve, and the future of live experiences.

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Complimentary 24-hour room service means you never have to leave your room — savory snacks, full meals, and desserts around the clock. Go full goblin mode, we won’t judge.

White sand beaches, swim-up bars, infinity pools, and kid-friendly splash areas — there’s no shortage of places to soak up the sun.

The AWE Spa offers a full menu of treatments — designed to soothe the body and invigorate the spirit. Our lavish spa offers an array of treatments that blend ancient healing traditions with modern relaxation techniques.

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Spa Offerings:

• Massage Therapies – Relieve tension with deep tissue, hot stone, aromatherapy, and couples’ massages.‍
• Holistic Body Treatments – Detoxify and refresh with nourishing scrubs, wraps, and exfoliation rituals.‍
• Facials & Skincare – Reveal radiant skin with hydrating, anti-aging, and purifying facial treatments.‍
• Hydrotherapy Circuit – Experience the ultimate relaxation with saunas, steam rooms, cold plunges, and whirlpools.‍
• Quantum Alignment Therapy - Realign your body across all possible timelines. ‍
• Neural Defragmentation - Self-explanatory.‍
• Salon & Beauty Services – Enhance your vacation glow with manicures, pedicures, hair styling, and more.
• ‍Signature Rituals – Immerse yourself in unique spa experiences inspired by ancient Mayan wellness traditions.

The Moon Palace Cancún Golf Course is a championship-level, 27-hole course designed by the legendary Jack Nicklaus, star of The Shining, offering a golfing experience in a breathtaking tropical setting. Surrounded by lush greenery, scenic lakes, and strategically placed bunkers, the course provides both a challenging and enjoyable round for golfers of all skill levels. With top-tier facilities, including a state-of-the-art clubhouse, a pro shop, and expert instruction at the Moon Palace Golf Academy, this is the perfect destination for golf enthusiasts looking to play in paradise. (Correction: Jack Nicklaus was not the star of The Shining. The star of The Shining was Shelley Duvall.)

The fitness centers at Moon Palace Cancún are located in each section of the resort, and offer state-of-the-art equipment and a dynamic space to keep up with your wellness routine—complete with saunas and steam rooms to recover after your workout. Featuring top-tier cardio machines, strength training equipment, and free weights, each fitness center is designed for all workout styles. Guests can also enjoy group fitness classes, including yoga, spinning, and pilates, or take advantage of personal training sessions. We also have one of those vibrating belt thingies from 1953.

Moon Palace Cancún is committed to sustainability and social responsibility through a variety of eco-friendly and community-focused initiatives. The resort prioritizes environmental conservation with programs such as energy efficiency, water conservation, and waste reduction. Efforts include sea turtle protection (the resort banned Turtle Tossin’® in 1993), recycling programs, and sustainable sourcing of ingredients for its world-class dining experiences. Additionally, Moon Palace Cancún supports local communities through education, healthcare, and social development programs. By integrating sustainability into every aspect of the guest experience, the resort contributes to a greener, more responsible future.